Course curriculum

    1. Understanding the Volunteer Systems

    2. VMS & VES User Manual

    3. 🧪 Training Environment Only

    4. Current Automated Emails through the VMS/VES

    5. How the VMS & VES Communicate

    1. Registration on the VES

    2. Onboarding VES: Completing Intake Checklists

    3. Navigating the HOME Page on the VES

    4. Enrolling in Multiple Volunteer Programs

    5. Activating Volunteer and Managing Service Requests

    6. Connecting with a Mentor: Submitting a Service Request via Client Portal

    1. VMS Dashboard Navigation

    2. Utilizing Daily Dashboard-Pending Participant

    3. Viewing Background Check Status

    4. Navigating and Manging Volunteer Checklist/Workplans

    5. Enrolling an Applied Volunteer

    6. Creating & Managing Screening Call Events

    7. Managing Service Requests

    8. Submitting a Volunteer Request in Dynamics

    9. Logging Hours to Approval

    10. Sending Email & SMS to Volunteers

    11. Email Template Creation & Use

    12. Bulk Approvals

About this course

  • Free
  • 23 lessons
  • 1 hour of video content

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