Course curriculum

    1. Standardized Documentation for All Clients

    1. Locating a Coachable Client

    1. Contact Record Documentation

    2. Credit Report Documentation

    3. Gold Standard Example: Coaching Session Entry

    4. Not the Gold Standard: Coaching Session Entry

    5. Gold Standard for Follow Ups

    6. Documentation via HOPE Coach Tool

    7. Knowledge Check

    1. Checklist for HOPE Coaches

    2. Coaching Frequency & Follow-Up

About this course

  • Free
  • 11 lessons
  • 0 hours of video content

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